Operating systems for service businesses

Your tools should run the work, not create more of it.

Makta turns the software and AI you already pay for into reliable systems for publishing, sales, content, CRM, and daily operations. Your team moves faster with less manual coordination.

See the proof Scope an operating system

See the model

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02 / 04

8-15h

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CRM01

Email02

Content03

Tasks04

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Studio thesis

Makta helps service businesses get more value from the software and AI they already pay for by turning fragmented work into reliable, brand-aligned operating workflows.

Publishing operations

Publishing operations save teams 8-15 internal hours per report and deliver a completed, web-ready publication within 24 hours.

Business operations

Business operations connect CRM hygiene, lead generation, email, content, tasks, sales materials, and daily team coordination into one working system.

Built around the business

Not generic AI output. Every workflow is designed around the team's real processes, brand, data, controls, and existing software.

Capabilities

One operating system, built around how your team works.

We connect the software and AI you already use into reliable workflows that reduce manual coordination, control tool costs, and keep publishing, sales, and daily operations moving.

Publishing operations

Completed 24-hour report delivery that gives teams back 8-15 hours, including HTML, responsive layouts, accessibility, organized assets, and launch-ready handoff.

CRM and lead systems

CRM hygiene, lead capture, enrichment, routing, follow-up, pipeline visibility, and sales handoffs connected around one reliable process.

Content and sales enablement

Email, content production, proposals, case studies, sales materials, and approvals designed to move without repeated manual coordination.

Task and team coordination

Task management, recurring reporting, internal knowledge, ownership, reminders, and daily operating rhythms connected across the team.

Software and AI optimization

A practical review of duplicated tools, unused features, AI opportunities, data constraints, and operating costs before adding more software.

What We Build

Publishing Operations

CRM + Lead Generation

Email + Content Systems

Sales Enablement

Team Coordination

Selected proof

Systems that moved real work.

Specialized publishing delivery and a cross-functional operating system, each built around the team already doing the work.

A coordinated report publishing workspace with digital and print assets

Publishing operations

A publication-ready report delivered in 24 hours.

A research report moved from approved source files to responsive, accessible HTML without consuming the internal team.

8-15 hours saved

24-hour delivery

Explore publishing operations

Implementation2 weeks

Timeline9-11x

Business operations

An estimated 4-5 months of work implemented in two weeks.

CRM, content, sales, outreach, and daily execution were coordinated through one operating interface across the company’s existing tools.

6-7 tools coordinated

200+ CRM duplicates removed

Read the operations case study

Offers

Publishing operations

For research firms, policy organizations, foundations, and communications teams that need complex reports turned into polished digital publications without stretching internal capacity.

Business operations systems

For service businesses that need CRM, lead generation, email, content, tasks, sales materials, and team coordination to work together through reliable, brand-aligned workflows.

Process

Start with the operational drag.

Share the report or the fragmented sales and operating process that is consuming time, tools, and attention.

Pick the safest scope.

We review the files, tools, risks, data constraints, timeline, deliverables, and success measures before build work begins.

Build, test, and enable.

The publication package or operating workflow is implemented, checked, documented, and handed back with clear ownership and operating guidance.

Pricing

Three practical ways to start.

Start with one deliverable, one audit, or one workflow. Larger operating systems and ongoing support are scoped only after we understand what is worth fixing.

01Client-facing delivery

Publishing pilot

$750-$2,000

Launch one polished, accessible web report in as little as 24 hours while returning 8-15 production hours to your team.

Discuss this offer

02Internal operations

AI spend and workflow audit

$1,000-$2,500

Expose wasted software spend, duplicated work, and costly handoffs, then leave with a prioritized roadmap for the first high-value fix.

Discuss this offer

03Internal team workflow

Focused workflow build

From $2,000

Replace one high-friction process with a tested, documented system that reduces manual coordination and gives the team clear ownership.

Discuss this offer

Bring us a different bottleneck Estimate workflow value

Start a Project

Send the report or workflow. We'll define the next step.

Share the report, recurring process, deadline, tools, constraints, and outcome you need. We'll review the details and send back a clear scope, timeline, and price.

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